CI Pad requires standard SIM (not micro or nano). We do not recommend to use the frame remaining in the plastic card after you already chose smaller size for your SIM instead of a proper adapter (the SIM does not hold in such a frame properly and could get stuck inside the CI Pad; and is real pain to insert, too ;-).

SD card – you will need “micro” SD card, size up to 64GB.

The seals covering ports are quite tight (that is necessary to ensure water-tightness). In case you are not able to open them with your nail, use narrow, but not sharp (you could damage the seal) object to open them, e.g. tip of a small nail file. Do not push the tool too deep – the recess in the CI Pad’s body is enough (otherwise you will damage the seal).

Insert your SIM and SD card into the appropriate port in orientation as shown on the picture:

Both SIM and SD card need to be pushed into the port deep – beyond the inner edge of the port. If placed correctly, you will hear a “click”. We recommend to use appropriate object as a tool (narrow, but not sharp to prevent damage to the port.

After inserting the cards, do not forget to properly seal the ports – the seal must be level with the body of CI Pad (and not sticking out).

To transfer files to / from CI Pad via USB cable:

1. Make sure you are using data cable (some cables are charging only – usually those with white plastic inside the port facing the computer). Make sure you are using either the cable supplied with CI Pad or other USB-A to USB – C cable with a narrow USB – C head (some cables have rather bulky plastic at the USB – C end, which could prevent proper insertion of the connector into the CI Pad USB port
2. Plug cable in a USB port on your computer
3. Plug USB C connector to CI Pad USB socket
4. Your computer should report a new connected device and CI Pad should indicate it is charging (battery icon with lightning symbol) in the notification area (icons at the uper edge of the display). If not, check that the cable is seated properly in ports, check that the cable is not broken (try connecting other device). If still no joy, reboot your computer and CI Pad.
5. Open pull-down system menu on CI Pad – press at the upper edge of the display and slide down. You will also see a list of system and apps notifications. Scroll down to the item “USB charging options” and tap it

A menu with options for USB port will open

Tap “Transfer files”

Now you can browse the CI Pad memory and SD Card via a file manager on your computer (e.g. Explorer in
Windows), copy, paste and move back-and-forth files between your computer and CI Pad

Description of CI Pad hardware controls and ports

To ensure water-tightness of the CI Pad, the port seals must be re-seated correctly after every use and regularly checked (especially in wet conditions).

Example of incorrectly seated port seal (the seal is not level with the CI Pad’s body):

The port seal must be pushed all-the-way in as shown on this picture (level with CI Pad’s body):